Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and efficiently as possible. Because we value transparency, please review our shipping guidelines below.

1. Processing & Handling Times

• Our Commitment: We work hard to ship all orders as quickly as possible. Most orders are processed and handed off to our carriers within 3 business days.

• Best Efforts: While we always aim for "ASAP", processing times may vary during high-volume periods, holidays, or unexpected supply chain delays. We appreciate your patience as our team works to get your order out the door!

2. Estimated Delivery Times

Once your order has been handed over to the carrier, delivery times depend entirely on the shipping method selected and the carrier's current capacity.

• Standard Shipping: Typically takes 7 business days within the domestic region.

• Please Note: All delivery dates provided at checkout are estimates only. While we and our carriers do our absolute best to meet these windows, we cannot guarantee exact delivery dates due to potential courier delays, weather, or customs processing.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout based on weight, dimensions, and destination.

4. Tracking Your Order

As soon as your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24–48 hours for the tracking information to update on the carrier's website.

5. Lost, Delayed, or Damaged Packages

• We are not responsible for delays caused by the shipping carrier, incorrect shipping addresses provided by the customer, or severe weather conditions.

• If your package is lost or arrives damaged, please contact our customer support team at (732) 968-3500 and we will do our best to help you resolve the issue with the carrier.